Frequently Asked Questions

Fail MP3 yang diekstrak oleh alat kami serasi dengan hampir semua peranti dan pemain media, termasuk:

• Telefon pintar dan tablet (iOS, Android)
• Pemain media desktop (iTunes, Windows Media Player, VLC, dsb.)
• Pembesar suara pintar dan sistem audio rumah
• Sistem audio kereta
• Stesen kerja audio digital untuk penyuntingan dan pempercalanan semula

Anda juga boleh dengan mudah menambahkan audio yang diekstrak ke pustaka muzik anda atau senarai main pada perkhidmatan yang membenarkan muat naik fail tempatan, seperti Spotify atau Apple Music.

Why isn't my Instagram URL working?

• The content might be from a private account
• The URL might be incorrect or incomplete
• The content might have been deleted or made unavailable
• Instagram might have changed their API or structure

Try copying the URL directly from the address bar when viewing the content, or use the "Copy Link" option in the Instagram app. If problems persist, please contact our support team.

Why can't I download the file after processing?

• Check if your browser is blocking downloads (look for notifications)
• Disable any ad-blockers or download managers temporarily
• Try using a different browser
• Clear your browser cache and cookies
• Check your internet connection

If none of these solutions work, try refreshing the page and processing the URL again. Our system automatically generates new download links for each request.

Our service is compatible with all modern browsers, including:

• Google Chrome (recommended)
• Mozilla Firefox
• Safari
• Microsoft Edge
• Opera

For the best experience, we recommend using the latest version of your preferred browser. Our service is also mobile-friendly and works on both iOS and Android mobile browsers.

Yes, our tool is fully optimized for mobile devices. You can use it on any smartphone or tablet with a modern web browser. The interface automatically adapts to your screen size for the best user experience. On mobile devices, you can easily copy links from the Instagram app and paste them into our tool.

What should I do if I get a processing error?

1. Verify that the URL is correct and from a public Instagram account
2. Try copying the URL again directly from Instagram
3. Clear your browser cache and cookies
4. Try using a different browser or device
5. Wait a few minutes and try again (the content might be temporarily unavailable)

If the problem persists, it's possible that Instagram has changed something in their system that affects our tool. We continuously update our service to adapt to Instagram's changes, so please check back later.

Is it legal to download Instagram audio and Reels?

• Downloading content for personal, non-commercial use is generally considered fair use in many jurisdictions
• Downloading your own content as a backup is legal
• Downloading and redistributing content without permission may violate copyright laws
• Some countries have different laws regarding content downloading

We encourage users to respect copyright laws and the intellectual property rights of content creators. Always obtain permission before using downloaded content commercially or redistributing it.

What data do you collect about users?

• Instagram URLs that you paste into our tool for processing (not stored after processing)
• Standard server logs including IP addresses (anonymized after 30 days)
• Anonymous usage statistics to improve our service

We do not collect personal information, require registration, or track your browsing habits. We don't store the content you download or process. For complete details, please refer to our Privacy Policy.

No, we do not permanently store the Instagram videos, extracted audio, or downloaded Reels on our servers. All content is automatically deleted after processing is complete, typically within minutes. We use temporary storage only for the duration needed to process your request and generate the download link. This approach ensures your privacy and minimizes our storage requirements.

We strongly advise against using downloaded content for commercial purposes without explicit permission from the original creator. While our tool facilitates downloading, it does not transfer any copyright or usage rights to you. Commercial use of someone else's content without permission may constitute copyright infringement and could lead to legal consequences.

Instagram's Terms of Service do not explicitly prohibit users from downloading content for personal use, but they do prohibit "collecting information in an automated way without our prior consent." Our tool is designed for individual, manual downloads initiated by users for personal use, not for automated scraping or mass collection of content.

It's important to note that while downloading content for personal use may be acceptable, redistributing that content without permission, claiming it as your own, or using it commercially would likely violate both Instagram's Terms of Service and copyright laws. Users should always respect the rights of content creators and Instagram's platform policies.